Ivory and Oak Home
Room Restyler Pro
Support
For app help, privacy questions or a data request, email ivoryandoakhome@outlook.com.
Get help
Tell us what happened, the screen you were using, your device type and the app version if available. For account issues, contact us from the email you use in the app where possible. Do not send your password, payment-card details or photos containing sensitive information.
Request account deletion
You can delete your account inside the app through Credits → Delete account, then enter your account password and confirm. If you cannot use the app, request account deletion by email. State that you want your Room Restyler Pro account and associated app data deleted. We may ask you to verify ownership. Never email your password.
Deletion removes app-owned account, wallet, redesign-job and report records. In-app deletion also clears saved room comparisons on that device. It does not remove copies you exported or automatically cancel subscriptions. Service-provider records and legally required records can have separate retention requirements; see the privacy policy.
Subscriptions and purchases
Use Restore purchases on the Pro membership screen to check an existing store subscription. Manage or cancel billing through the app store's subscription settings. Deleting the app or your account does not cancel billing. Trial eligibility and prices are confirmed by your store before purchase.
AI results
Redesigns are visual inspiration, not measured layouts or construction plans. To flag an offensive or unsafe result, open its comparison screen and choose Report AI result. You can also contact the support email above.